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  2. Returns, Repairs and Warranty

Returns, Repairs and Warranty

Online return

  • Return Policy
  • How do I return as a member of our loyalty program?
  • How do I return as a guest customer?
  • Custom Products - Returns
  • I've paid with Clearpay, how do returns work?
  • When will I get my refund?
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Repairs & Warranty

  • What should I do if I have received a damaged or defective product?
  • I bought a defective item at a Billabong / Multi-Brand Name Store, can I sent it back to you?
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