If you haven’t received notification that your parcel has been delivered to the pick up point, it is possible that your parcel has not yet arrived there. In this case, please track your parcel by clicking on the tracking link that can be found in your order shipping email.
Check that the email address associated with the delivery of your order is correct.
Check that your notification email hasn’t gone to your spam or junk mail folders.
I didn’t receive notification that my parcel had arrived at the pick up point. Why?
