Yes, you can order over the phone if you would like some help and advice before your finalise your order. If you would like to place your order through one of our advisers, contact our Customer Service on:
+352 2786 34 39 (LU)
+32 4 277 61 89 (BE)
+43 720 231436 (AT)
+351 308 811 507 (PT)
+358 3 410 93 662 (FI)
+44 1604 649 241 (DK)
+353 76 888 6775 (IE)
+44 1604 649 241 (UK)
+31 10 310 4206 (NL)
+39 051 0460789(IT)
+34 93 122 53 58 (ES)
+49 15735982506 (DE)
+33 9 74 59 50 56 (FR)
+46 8 557 65 942 (SE)
+48 42 203 68 32 (PL)
Our opening hours are as follows (excluding French bank holidays):
- From Monday to Thursday: 9:00 am - 12:30 pm / 1:30 pm - 5:30 pm CET
- On Friday: 9:00 am - 12:30 pm / 1:30 pm - 3:45 pm CET
Please note, to place your order by phone you will need the following information:
- the 16 numbers on your bank card;
- the expiry date of your card;
- and the CVC number (the last 3 numbers on the back of your card).
We will also ask you for your 3D Secure password to authenticate and finalise your payment (see What is 3D Secure?).