Orders and Product information

Orders

• How do I change or cancel my order?
• How do I place an order?
• How can I change the contents of my cart?
• Has my order been placed?
• I haven’t received a confirmation email for my order
• How do I use a promo code?

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Product Information

• How do I find an article on the site?
• How do I choose the right size?
• Are your online products the same as those sold in your shops?
• Do you replenish your out of stock items?
• What does the "available soon" status mean?
• Can I reserve an item?