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Shipping

Shipping methods & Delivery countries

  • What are the different shipping methods available?
  • How much does shipping cost?
  • What is the pick-up point delivery?
  • Do you deliver to the Channel Islands and the Isle of Man?
  • Which countries do you deliver to?
  • Can I have my parcel delivered to a pick up point?

Delivery times & shipping costs

  • Deliveries POST BREXIT
  • Shipping Rates and Timelines
  • How can I get my order quickly?

Delivery follow-up

  • My order is still in preparation, what does it mean?
  • The parcel tracking shows that my order has been returned to sender. What now happens to my order?
  • The parcel tracking shows that my order has been returned to sender. Can my order be delivered again?
  • My parcel has been damaged, what should I do?
  • What should I do if the contents of my parcel have been damaged?
  • How do I know that my parcel is available at the pick up point?
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